Experts in research involving disabled and older consumers

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Consumer forum news

For our latest research and information - see below.
Read our latest newsletter here.

Is mystery shopping for you?

Not sure if doing research or mystery shopping is for you yet? Then read our guest blog post from Claire in Newcastle: Don't let your disability stop you being a mystery shopper.


Inclusive design

Inclusive design is the design of products and services that are accessible to and usable by as many people as possible. We've some research reports with updated resources. Go to our inclusive design resources here.


Travel insurance

Travel insurance tips for older people and for those who have medical conditions and/or health needs. Go to our travel insurance information here.


 

Consumer rights

Check to see if you know your rights when buying goods and services online or when visiting shops. Go to consumer rights here.

Last Updated: May 2018


See also: Our consumer research forum | Research reports