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Consumer forum

A specialist forum of disabled and older people

The Research Institute for Disabled Consumers has a unique consumer research forum. Spread across the UK, with a range of disabilities - D/deaf, hard of hearing, blind or partially sighted, or with mobility disabilities - and from all age groups, the research forum is a unique resource.

UK-wide consumer research forum

Rica focus group - Deaf and hard-of-hearing people enjoy a cuppa and a laugh

  • Over 900 members throughout the UK 
  • People who have a range of disabilities and are of all ages
  • Forum members take part in polls, consultations, workshops, mystery shopping and service evaluations
  • Specially recruited and briefed to ensure high standard research


In the video below, forum members share their experiences:

Go to our YouTube channel

Join our consumer research forum

If you're a disabled or an older person living in the UK, then use your knowledge and experience to help us with our research. Find out more about joining our consumer research forum.

Last updated: November 2018

See also: Usability testing | Mystery shopping | Research reports