Buying a new stairlift
In our research for Age UK in 2017, we asked three firms to quote for installing a lift in each of three houses. Here's what we found:
- The quotes varied from house to house and from company to company.
- It's worth getting more than one quote - we strongly recommend getting three quotes to compare.
See our list of stairlift suppliers.
|Firm 1||Firm 2||Firm 3|
- Ask how payments are scheduled. Don't pay the last instalment until the lift is installed and you're happy with it.
- Ask for details and quotes for servicing costs.
- See our advice on choosing a supplier.
You can rent stairlifts from some local suppliers and manufacturers. Prices vary and you will have to pay an initial installation fee and a weekly or monthly rental fee. The cost of removal is usually included, but check this with the supplier.
Of the major national manufacturers and suppliers:
- Dolphin charge £700 to rent a straight stairlift for one year. This up-front fee includes installation, future removal charges, 12 months' rental fees, and servicing and breakdown cover. There is a £50/month rental fee to rent the stairlift for longer than a year. They do not rent curved lifts.
- Stannah rent straight and curved stairlifts. You pay an up-front fee which includes administration, installation and future removal charges and then a monthly fee for the duration of your rental (costs vary). Servicing and breakdown cover are all included.
Money-saving tips and reconditioned lifts
Some firms have a price-matching scheme and will match their competitor's prices for similar products. Ask about this when you talk to them.
Many firms sell reconditioned second-hand stairlifts. These are considerably cheaper than buying new and come with a year's guarantee and sometimes a free service.
The law says that all products must be fit for their purpose, so you can expect a second-hand lift supplied by a manufacturer to be in good working order. But it's best to buy reconditioned lifts from manufacturers or a well-established retailer, just to be safe. Ask for:
- an assurance that the lift has been tested
- a full service history
- a guarantee
You may find that a company can offer you a discount or a cheap deal on a particular model. Usually, you have to sign up quickly to get this discount. For more about this, see our advice - Think carefully about accepting a 'special offer'.
Stairlifts don't cost much to run in terms of electricity. One manufacturer calculates that the annual cost would be around £5 in electricity charges, based on seven return trips a day.
Last updated: November 2017