We have carried out three research projects looking at mobility scooters for disabled and older people. Download the research reports:
This research, commissioned by the Department for Transport, aims to inform future transport policies so that they will address the needs of disabled and older people with mobility impairments.
The study reports on mobility scooter market trends and the profile of mobility scooter users. It includes a consultation on class 3 mobility scooters.
This research, funded by Motability, focused on the design and usability of mobility scooter controls. It asked how easy they are for people to understand and use, given that most users are disabled and older.
Our research highlighted the following issues:
- people may find controls difficult to adjust to if they're used to cars or bicycles
- inconsistent design and function across class and make of mobility scooter
- lack of training
- people buying scooters with controls that are inappropriate for them
This research, commissioned by the Department for Transport, investigated policies, practices and concerns about mobility scooters on public transport.
The report makes recommendations for actions to mitigate a number of current issues and assist both consumers and industry by enabling easier and safer access to the public transport network for mobility scooter users.
We were ably assisted in the research by: British Healthcare Trades Association, Clearwell Mobility, Disabled Ramblers, DVLA, Driving Mobility (the network of Mobility Centres), Institute of Advanced Sautering, Kent Mobility, London Borough of Bromley, London Mobility, Motability Operations – Powered wheelchair & Scooter Scheme team, Norfolk Constabulary, Queen Elizabeth Foundation, RSA Insurance Group, TGA Mobility and Which?, the consumer testing organisation.
Thank you to the many scooter users who also contributed to the projects above, including: 16 individuals who attended the user trial sessions to assess a selection of mobility scooters; the 10 members of the focus group, who contributed their knowledge, experience and time; the 480 respondents to our user survey; and all those who we asked for advice and information during the research process and who made recommendations.
Last updated: March 2019