Our clients

Over many years we have developed a reputation for innovative research methods and a track record of delivering quality and transformative insights for a wide range of clients.

Our starting point is always from the perspective of disabled and older consumers and this philosophy has helped us develop a tailored, inclusive service designed to meet the needs of our clients.

We have pulled together some of the projects we are most proud of. We hope they demonstrate the power and impact of listening and responding to needs and expectations of disabled and older consumers.

The Office of Rail and Road (ORR): Website Accessibility

Ofcom: Revising the Access Services Code for Broadcasters

Primark: Bringing accessible clothing to the high street

Natural England: Making the outdoors more accessible to visually impaired people

The University of Bristol: Researching disabled peoples’ financial wellbeing

Evri: Making Deliveries More Accessible

Ministry of Justice: Modernising Lasting Powers of Attorney

Making Rail Accessible: Office of Rail and Road

Channel 4: Improved Access for Disabled Viewers

Changing Places Consortium: Shaping £30million of Government Investment

Duku & Urban Foresight: Informing Product Design for EV Charging

British Gas UX Design Team: Website Accessibility Testing