Know your consumer rights
Check to see if you know your rights when buying goods and services online or when visiting shops.
Go to consumer rights here.
Advice & information
Some useful organisations and resources plus details of retailers in the UK.
See our print guides available here.
There is also an online factsheet Choosing cookers: Guidance for professional advisors which is aimed at advisors in the housing sector and retail advisors.
Rica has 2 other consumer reports funded by the Thomas Pocklington Trust:
Thomas Pocklington Trust is a charity committed to increasing awareness and understanding of the needs of people with sight loss. Research is central to Pocklington’s work. We fund, and in other ways support, social and health research aimed at identifying practical ways to improve the lives of people with sight loss, and seek to influence the policies and services that affect them. The Rica guides are available on audio cd and in braille.
RNIB is a national organisation providing information and services for people with sight loss. It also has a catalogue of devices and gadgets for use in the home.
Last updated: January 2015
Design advice and installation of appliances | Useful resources