We understand that by taking part in research with RiDC, you may be sharing experiences and accounts that have been distressing to you.
RiDC does research to improve accessibility and inclusion for disabled and older people. We don’t provide support services to individuals.
If you are struggling or need support with an issue, there are many places you can go for help.
Please contact one of the organisations listed below if you need support. Each link will open in a new window.
Please note, RiDC does not formally endorse these organisations, nor is this an exhaustive list of organisations that could provide you with support. We are aware there may be other organisations better placed to help you and encourage you to reach out to wherever you are most comfortable sourcing assistance.
If you are in crisis
If you are in crisis and are unable to keep yourself safe, or are having thoughts of self-harm or suicide that you may act on, please consider the following emergency options:
- Go to any hospital or A&E department or book an emergency appointment with your GP.
- Call 999 and ask for an ambulance, or for non-emergency health advice, call the NHS on 111.
- If you need urgent support but don’t want to contact the health service, call the Samaritans 24/7 helpline on 116 123.
Support organisations
Disability, caring and ageing support
Age UK
An older people’s charity providing a range of services, including an advice line, befriending services and local activities.
Carers UK
Carers UK supports options for carers in the UK. Whether your query is regarding finances, emotional support or your rights as a carer, Carers UK is there to provide support for your situation.
Disability Law Service
A charity providing free legal advice on community care, employment, housing, discrimination, public law and welfare benefits to Disabled people and their carers.
Mind
Mind provides information and support for anyone living with a mental health problem or supporting someone who is.
Scope
Scope's helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.
Shape Our Lives
Shape Our Lives provides signposting to local and national user-led organisations across the UK. This includes Disabled People’s Organisations (DPOs). Local DPOs often provide localised support and casework for individuals in their community.
Transport for All
Transport for All is the disabled-led group breaking down barriers and transforming the transport system. They provide information, signposting and casework across all modes of transport, and can help disabled people make complaints.
Other support services
AdviceLocal
Just enter a postcode to find links to tailored information for your area, including details of free, independent advice organisations who can help you get the information and support that you're looking for.
Citizens Advice
Citizens Advice is a network of independent charities offers confidential advice online, over the phone, and in person, for free. They provide support with consumer, legal, housing and employment issues.
SafeLives
The SafeLives website provides a comprehensive list of domestic abuse support services across the UK, including specialist help and support.
Samaritans
The Samaritans are available any time, day or night, if you’re having a difficult time. You can get in touch about anything that’s troubling you, no matter how large or small the issue feels.
Shelter
Shelter is a charity dedicated to helping people with homelessness. They have advice on their website and an emergency housing helpline.
Shout
Shout is a free, confidential, 24/7 text messaging service for anyone who is struggling to cope. Text 'SHOUT' to 85258 to get in touch.
StepChange
StepChange offers free debt advice, and a range of solutions, tools and resources for people across the UK who are worried about money.
Switchboard
Switchboard is the national LGBTQIA+ support line. For anyone, anywhere in the country, at any point in their journey.
The Equality Advisory and Support Service
Their helpline advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales. In Northern Ireland, contact the Equality Commission for Northern Ireland.
RiDC last updated this page on: 03 June 2025
Next review due: 03 June 2026
